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Terms and Conditions

These terms and conditions constitute the agreement (the "agreement") between customer and YUBZ. For purposes of the agreement, "customer" means the person & company identified by YUBZ's accounting as responsible for payment of charges and any person with authority to represent that person. YUBZ requires that anyone joining the membership of YUBZ is buying and/or selling the number wholesale.


Customer authorizes YUBZ

The purpose is to verify its creditworthiness with a credit reporting agency if needed to determine customer's eligibility for Products. If customer is approved for products, customer agrees not to use Products for any unlawful or destructive purpose or in such a way as to create damage or risk to YUBZ business, reputation, employees, facilities, third parties or to the public in general.


Term

Except otherwise set forth herein, YUBZ shall deliver the products for the entire duration of the products term, and customer shall pay all charges for delivery thereof through the end of the products term. To the extent that the products term for any products extends beyond the agreement term, then this Agreement shall remain in full force and effect for such products until the expiration or termination of such products term.


Unauthorized Usage

If the products are stolen or are fraudulently used, customer must immediately notify YUBZ and provide such documentation and information as YUBZ may request which includes, but is not limited to, a copy of a filed police report. Customer agrees to cooperate with YUBZ in any fraud investigation and to implement any fraud prevention measure YUBZ prescribes. Failure to provide reasonable cooperation will result in Customer liability for all fraudulent usage. Customer agrees to advise YUBZ if products usage changes from either residential or business use.


Cancellation

In each transaction, there is a buyer and seller. The buyer and the seller understand that once a trade or exchange is completed, this concurs an agreement. The agreement is that neither party will cancel the trade or exchange during the period of time in which the products are being processed.


Billing and Payment of Charges for Customer

When a customer hits checkout button, they agree to make the payment billed to them, under any reason. All sales are final.

Customer agrees that (a) it would be impractical to determine the exact amount of YUBZ's damages if customer fails to pay promptly, and (b) in the event of such failure, customer shall pay YUBZ the amount due plus any bank charges or transactions fees that may occur due to a charge back or improper credit card number provided for payment to YUBZ. If YUBZ accepts late or partial payments or payments marked "Paid in Full" or similar notations, it will not waive any of YUBZ rights hereunder nor will it constitute an accord or satisfaction.


Credit Card Charges

If you have an issue with credit card charges, you should contact our company YUBZ. first by logging into your account and create a ticket of communication concerning the matter. In the event of a charge back by a credit card company (or similar action by another payment provider allowed by us) in connection with your payment of fees for any products(s) we provide, you agree that we may suspend access to any and all accounts you have with us.


Default/Termination

YUBZ reserves the right to terminate Products at YUBZ's discretion. YUBZ may discontinue the products, for any reason including without limitation, if it has reason to believe that there have been attempts to hack or disrupt the system, or that the products is being misused in any way. In the event of customer default - i.e. Customer does not pay any sum when due, breach any representations Customer made to YUBZ, fail to perform any of customer's obligations set forth in this agreement between customer and YUBZ, are suspected by YUBZ of committing fraud, harming YUBZ's network, harming products to other customers, using products in any way that damages YUBZ - customer will reimburse YUBZ for its attorneys' and expert witnesses' fees and costs of investigation, collection and similar expenses incurred by YUBZ in the enforcement of any right or privilege hereunder. If this agreement is terminated because of customer default, YUBZ may keep any charges or sums prepaid by Customer upon termination. YUBZ may require reactivation charges to renew products after termination or suspension.


Limitation of Liability

YUBZ's nonperformance hereunder shall be excused and YUBZ shall not be liable if caused by act or omission of an underlying carrier; equipment, network or facility failure; equipment, network or facility upgrade or modification; acts of god; strikes; fire; war; riot; government actions; equipment, network or facility shortage; equipment or facility relocation or causes beyond YUBZ's control, including without limitation the failure of an incoming or outgoing call, call to be connected or completed, or degradation of voice quality. YUBZ's liability for any failure or mistake shall in no event exceed Products charges during the affected period. YUBZ is not liable for any incidental or consequential damages of any type.


Indemnification

Customer agrees to defend, indemnify, and hold YUBZ and its affiliates, harmless from any claims or damages relating to any third party claim for breach of intellectual property rights in relation to any misuse of the YUBZ products by customer. YUBZ agrees to defend, indemnify, and hold customer and its affiliates, harmless from any claims or damages relating to any third party claim for breach of intellectual property rights in relation to any use of the YUBZ products or products provided to the customer by YUBZ.


Mandatory Arbitration

Any dispute or claim between customer and YUBZ arising out of or relating to the products or Device provided in connection with this agreement shall be resolved by arbitration before a single arbitrator administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrators may be entered in any court having jurisdiction thereof. All claims shall be arbitrated individually and Customer will not bring, or join a punitive or certified class action to arbitration or seek to consolidate or bring previously consolidated claims in arbitration. The arbitrator shall have no authority to award punitive damages. Customer acknowledges that this arbitration provision constitutes a waiver of any right to a jury trial.


Cost of Arbitration

All administrative fees and expenses of arbitration initially will be divided evenly between customer and YUBZ. In all arbitrations, each party will bear the expense of its own counsel, experts, witnesses and preparation of evidence in arbitration. The prevailing party shall be awarded all attorneys' fees and costs attendant to each arbitration proceeding. The decision of the Arbitrator shall be final.


Signing Authority

Customer acknowledges that the customer is of legal age, has receives a true copy of this Agreement that is available online and has read and clearly understands the terms of this agreement. Customer notes that there is a reference to these terms of products URL on customer's order form agreement.


Privacy

YUBZ is not liable for any lack of privacy that may be experienced with regard to the Products. Please refer to our privacy policy for additional information.


Notices

Notices to customer shall be sent to the email address on file for customer at YUBZ and will be considered given on the date sent by YUBZ.

 

RETURNS AND REFUND GUIDELINES

If you bought your product at YUBZ ONLINE STORE and are not satisfied with your purchase, please email service@yubz.com for a Return Material Authorization (RMA) form within 10 calendar days of the receipt of the product. If the item is returnable and you send it back to us unopened in the original box, YUBZ will offer you a refund based on your original method of payment.

You must return the product to the YUBZ warehouse within 10 calendar days of the issued RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product.

  • YUBZ will assess a 15% restocking fee on all opened packages
  • YUBZ only accepts returns and refunds for purchase that are originally made at YUBZ.com (Online store)
  • Do not mail in defective products without first obtaining a RMA number. Products lacking this number will not be eligible for warranty.

All return products must be sent with its RMA form to:
REGA USA LLC.

1016 W Jackson Blvd, Suite 212 , Chicago , IL 60607
Attn.: Karin Brewer

For international customers, all return products must be sent with its RMA form to: TOP CREATION (ASIA) LTD.
Rm.1401, 14/F, Fortis Tower , 77 Gloucester Road , Wanchai, Hong Kong SAR 
Attn.: Hilnce Kwan

NOTE: YUBZ recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to YUBZ or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping